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  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

  • Custom Shop Image Requirements

    Let's Do This

    You brought the idea. We'll make it real. But for it to print clean and look right, we need your file set up correctly before it gets to us. Read this first -- it'll save both of us a back-and-forth.


    Accepted File Formats

    Best results -- vector files:

    .AI .PDF .EPS

    These scale without losing sharpness and give us the cleanest output. If you can get us a vector file, do it.

    Also accepted -- high-resolution raster files:

    .PNG .JPEG

    Raster files must be at least 300 DPI at the intended print size. 300 DPI is the floor. The higher the better.

    If your file came from a website, a phone screenshot, or a photo of a printout, it won't print clean. We'll let you know if that's what we're working with.


    Resolution

    Minimum: 300 DPI at final print size.

    DPI is dots per inch -- it's how sharp your image is. Below 300 and the print goes blurry or pixelated. We don't guess on quality. If your file doesn't meet the threshold, we'll tell you before anything gets made.


    Color Profiles

    We accept both RGB and CMYK. Our printer handles the conversion. Either works -- just don't expect a pixel-perfect match to what you see on your screen. Monitor calibration varies and printed output will always look slightly different than a screen.


    What We Cannot Print

    Copyrighted and trademarked material is off the table. This includes:

    • Professional sports team logos, names, or marks (NFL, NHL, NBA, MLB, MLS, college athletics, etc.)
    • Commercial brand logos you don't own
    • Movie, TV, or entertainment IP
    • Military insignia or patches you don't have rights to reproduce
    • Any artwork, character, or image you didn't create and don't have written authorization to use

    If you're not sure, reach out before you upload. Better to sort it out upfront.


    Our Right to Decline

    IdentiFire™ reserves the right to refuse any custom order at our sole discretion. This includes -- but is not limited to -- submissions that don't meet print quality standards, requests involving copyrighted or trademarked material, and any content we determine we cannot or will not produce. No exceptions.

    If we can't move forward with your submission, we'll tell you why and give you the chance to resubmit with corrected artwork where applicable.


    A Few Things That'll Help Your File Print Better

    • If you're submitting a vector file (.AI or .EPS), outline all your text. If we don't have the font you used, the type won't render correctly.
    • Embed any images inside your vector file -- linked images don't travel with the document.
    • One design per file. Multiple designs? Send them as separate files.
    • If your design has fine details or thin lines, go vector. Raster files with small detail fall apart fast below a certain resolution.

    Not Sure If Your File Is Ready?

    Send it. We'll take a look and let you know exactly what needs to change if something's off. You'll hear from us before anything moves to production.